Shipping Policy

Shipping Policy

1. Please see below for details on our shipping options and costs.

International Express:

Delivery time: 10–15days.

Cost: $10

Please note that all transit times are estimated business days and we do not guarantee transit or processing times. There is no weekend delivery.

Once an order is placed, it cannot be canceled or changed.

Processing time: 1–3 business days.

2. Please be aware of the following shipping restrictions:

The following countries have been sanctioned: Russia and Iran, among others.

The following list includes remote islands such as the Faroe Islands and Guam.

3. Protocol for Resolving Issues

In the event of a lost package, please contact the relevant carrier to start a 30-day investigation. Afterwards, provide the carrier's case number to facilitate a refund or reshipment.

If an address is incorrect, ensure that the item is re-shipped at your expense. Verify the address before completing the checkout process.

Bonus: To ensure prompt delivery of your order, use the following email address for order confirmation: official@lanaidecor.com.

You will receive a 5% discount on your next order.